Business addresses
Use the right address for the right purpose
A registered office, virtual address, mailing address and operating location can describe different functions. Start with the job the address needs to do, then confirm the registry, tax, banking and provider rules that apply.

Start with the address function
Registered office and virtual address are different
| Address function | What it does | Typical requirement |
|---|---|---|
| Registered office | Acts as the corporation's official legal address and public registry address | Required for corporations and must be in the permitted jurisdiction |
| Virtual address | Provides a commercial address plus mail receipt, scanning or forwarding | Optional service whose permitted uses depend on the provider |
| Mailing address | Tells a particular organization where to send correspondence | Maintained separately by registries, CRA, banks and other organizations |
| Operating location | Describes where the business is actually managed or carries on work | Must reflect the facts and may affect licences, tax and regulatory records |
One physical address can sometimes perform more than one function, but signing up for a virtual address does not automatically make it an eligible registered office, principal place of business or licensed premises. See the full virtual address and registered office comparison.
Ribbon address-service availability
Ribbon Business currently provides a Toronto, Ontario address. Registered-office use is available only to eligible Ontario corporations and federal corporations whose articles specify Ontario as the province of registered office. Ribbon does not offer a registered office for a corporation that must maintain its registered office in another province or territory.
The same Toronto location can provide an eligible virtual business address and mail service. It does not become a client's principal place of business, employee workspace, licensed premises or customer-facing office.
Check the limitations before signing up
- Confirm that the provider permits your intended legal and commercial uses.
- Match a registered office to the jurisdiction required by the corporation's statute or articles.
- Do not describe a mail address as an operating location when no business operations occur there.
- Check package, courier, forwarding, storage and in-person access limits.
- Update each registry, CRA account, bank, insurer, licence and commercial record separately when an address changes.